Understanding Complex Needs
This section looks at what complex needs are, and why services should become complex needs capable. The main points are that:
Good practice is informed by evidence, and most evidence-based practice is informed by theory. You should consider how you work with a person and why you're working in that particular way. There are a number of theoretical approaches that are useful for framing practice strategies when working with clients with complex needs.
People with complex needs often fall through the gaps of health service provision by encountering cultural, economic or social barriers to accessing health services. They are often further disadvantaged when their support and care needs increase because they cannot access the services they need.