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Information and support

Acquired brain injury

Acquired Brain Injury Services NSW Inc.

Acquired Brain Injury Services is a not–for-profit specialist service for people with an ABI. Its aim is to enhance people's lifestyle by maintaining and promoting independence and providing opportunities for socialisation and community integration with appropriate and quality service provision.

Web: www.abis.org.au
Phone: (02) 9649 7299
Email: info@abis.org.au

Ageing Disability and Homecare ABI Web Resource

A webpage dedicated to ABI on the Family and Community Services Ageing Disability & Home Care website provides information on care and support pathways for people with an ABI, as well as information on the new ADHC training resource (web-based and face-to-face training options available).

Web: www.abistafftraining.info/Content/0_Home_b_ADHC.html


arbias provides support to people with an acquired brain injury, specialising in alcohol and other drug related brain injury in NSW and Victoria. arbias is a case management, specialist assessment and intervention service targeted at people living with an alcohol-related acquired brain injury aged 16 to 65. arbias also provides a comprehensive range of training package options. Its training program provides practical strategies for working with people with acquired brain impairment and associated complex support needs.

Web: www.arbias.org.au
Phone: (02) 9708 0027 or (03) 8388 1222
Email: enquiriesNSW@arbias.com.au

Brain Injury Australia

Brain Injury Australia is the peak ABI advocacy body representing, through its state and territory member organisations, the needs of people with an ABI, their families and carers. It works at a national level to make sure all people living with ABI have access to the supports and resources they need to optimise their social and economic participation in the community.

Web: www.braininjuryaustralia.org.au
Phone: (02) 9808 9390 or freecall 1800 BRAIN1 (1800 272 461)
Email: admin@braininjuryaustralia.org.au

Synapse – Brain Injury Association of Queensland

Synapse is a nation wide service which seeks to focus both government and public support to realise funding for the development of highly specialist services in the areas of accommodation, education and training. A range of useful publications, factsheets and posters are available on the website.

Web: www.synapse.org.au
Phone: (07) 3137 7400
Email: info@synapse.org.au Back to top

Criminal justice support

Community Restorative Centre (CRC) NSW

CRC is a NSW community organisation dedicated to supporting people affected by the criminal justice system, particularly prisoners, ex-prisoners, and their families and friends. Staff offer personal and practical assistance such as counselling, accommodation, a subsidised transport service, a court support service, outreach to prisons, information, advice and referrals.

Web: www.crcnsw.org.au
Phone: (02) 9288 8700 (Monday, Tuesday, Thursday, Friday)
Email: info@crcnsw.org.au

Criminal Justice Support Network (CJSN)

The CJSN is a service of the Intellectual Disability Rights Service Inc. (IDRS) that provides volunteer support workers for people with an intellectual disability who are in contact with the criminal justice system. The CJSN also provides education and training to staff in the criminal justice system, including police and court workers, lawyers and service agency workers, carers and people with an intellectual disability.

Web: www.idrs.org.au
Phone: (02) 9318 0144
Email: info@idrs.org.au

The Good Lives Model website

Information and examples of application of the Good Lives Model, a strength-based approach to offender rehabilitation.

Web: www.goodlivesmodel.com

WISE Employment

WISE Employment is a not-for-profit organisation which supports the most disadvantaged in our community to find meaningful employment, including people with disability, people with mental illness, youth, ex-offenders, refugees and Indigenous communities.

Web: www.wiseemployment.com.au
Phone: 1800 685 105

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Cultural and linguistic diversity

Mental Health in Multicultural Australia

Mental Health in Multicultural Australia (previously Multicultural Mental Health Australia) has produced a range of services to support service providers working with people from CALD communities, including:

  • Making a Difference: Service Provider Checklists – providing information and services for culturally diverse communities, and planning and evaluating services for culturally diverse consumers
  • Cultural Awareness Questions and Language Competency Tips.

Web: www.mhima.org.au

NSW Multicultural Health Communication Service

The NSW Multicultural Health Communication Service develops and distributes health publications in a wide range of languages. The service also provides advice and information related to multicultural communication.

Web: www.mhcs.health.nsw.gov.au

Transcultural Mental Health Centre (TMHC)

A NSW-wide service providing clinical consultation and assessment, transcultural mental health promotion, prevention and early intervention, publication and resource development, and education and training.

Web: www.dhi.health.nsw.gov.au/tmhc/default.aspx

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Disability Advocacy (DA) NSW

Disability Advocacy provides information and advocacy services for persons with any disability in the Hunter, New England and Mid-North Coast regions of NSW. DA also provides advocacy workshops for workers, families and carers.

Web: www.da.org.au
Phone: 1300 365 085
Email: da@da.org.au


JobAccess is an information and advice service funded by the Australian Government to support the employment of people with disability. It offers help and workplace solutions for people with disability and their employers.

Web: http://jobaccess.gov.au
Phone: 1800 464 800

Multicultural Disability Advocacy Association (MDAA) NSW

MDAA is the peak organisation for people from non-English-speaking backgrounds with disability, their families and carers in NSW. MDAA is the only advocacy service in NSW available specifically to people from non-English-speaking backgrounds with disability.

Web: www.mdaa.org.au
Phone: (02) 9891 6400 or freecall1800 629 072
Email: mdaa@mdaa.org.au

People with a Disability (PWD)

PWD is a national peak disability rights and advocacy organisation which seeks to provide people with disability with a voice of their own. PWD provides information and advocacy services as well as disability awareness training.

Web: www.pwd.org.au
Phone: (02) 9370 3100 or freecall 1800 422 015
Email: pwd@pwd.org.au

WISE Employment

WISE employment is a not-for-profit organisation which supports the most disadvantaged in our community to find meaningful employment, including people with disability, people with mental illness, youth, ex-offenders, refugees and Indigenous communities.

Web: www.wiseemployment.com.au
Phone: 1800 685 105

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Drug and alcohol

Alcohol and Drug Information Network (ADIN)

ADIN provides a comprehensive search directory where information on alcohol and drugs and mental can be found including links to treatment services, research, statistics, guidelines, professional development and more.

Web: www.adin.com.au
Phone: (03) 9611 6100
Email: adin@adf.org.au

Alcohol and Drug Information Service (ADIS)

ADIS is a 24-hour helpline which provides information, support , crisis counselling and referral to NSW services.

Web: www.yourroom.com.au
Phone: 02 9361 800 or 1800 422 599

Alcohol, Tobacco and other Drugs Association of ACT (ATODA)

ATODA is the peak body representing the non-government and government alcohol, tobacco and other drug (ATOD) sector in the ACT. ATODA seeks to promote health through the prevention and reduction of the harms associated with ATOD.

Web: www.atoda.org.au
Phone: (02) 6255 4070
Email: info@atoda.org.au

Alcohol, Tobacco and other Drugs Council of Tasmania (ATDC)

The ATDC is the peak body representing the interests of the community service organisations that provide services to people with substance misuse issues in Tasmania.

Web: www.atdc.org.au
Phone: (03) 6231 5002

Association of Alcohol and other Drugs Agencies in Northern Territory (AADANT)

AADANT is the peak body for alcohol and other drug service providers in NT currently auspices by the Northern Territory Council of Social Service.

Web: www.aadant.org.au
Phone: (08) 8948 2665
Email: russell@ntcoss.org.au

Drug and Alcohol Specialist Advisory Service (DASAS)

DASAS is a free telephone service for doctors, nurses, and other health professionals. Specialist medical consultants are on-call 24 hours to provide advice on diagnosis and management of patients. DASAS is especially designed to support regional and rural areas in NSW, but is available to any health professional.

Phone: 02 9361 8006 or 1800 023 687

NSW Users & AIDS Association (NUAA)

NUAA is the peak drug user organisation in NSW. It is a not-for-profit organisation advocating for people who use drugs, particularly those who inject drugs. NUAA provides education, practical support, information and advocacy to users of illicit drugs and their friends and allies.

Web: www.nuaa.org.au
Phone: 02 8354 7300 or 1800 644 413
Email: nuaa@nuaa.org.au

Queensland Network of Alcohol and Drug Agencies (QNADA)

QNADA is the peak organisation representing the views of the non-government alcohol and other drug sector in Queensland. QNADA's purpose is to support member services to deliver high-quality, evidence-based services.

Web: www.qnada.org.au
Phone: (07) 3010 6500
Email: info@qnada.org.au

South Australian Network of Drug and Alcohol Agencies (SANDAS)

SANDAS is the peak body providing independent, statewide representation, advocacy and support for non-government organisations working in the South Australian alcohol and other drug sector, through networking and policy development.

Web: www.sandas.org.au
Phone: (08) 8231 8818
Email: sandasinfo@sandas.org.au

Victorian Alcohol and Drug Association (VAADA)

VAADA is the peak body representing drug and alcohol services in Victoria; it provides leadership, representation, advocacy and information to both drug-and-alcohol and non-drug-and-alcohol-related sectors.

Web: www.vaada.org.au
Phone: (03) 9412 5600
Email: vaada@infoxchange.net.au

Western Australian Network of Alcohol and other Drug Agencies (WANADA)

WANADA is the peak body for the drug and alcohol education, prevention, treatment and support sector in Western Australia. WANADA's vision is to lead and support development of the alcohol and other drug sector to deliver best possible outcomes for the community of Western Australia.

Web: www.wanada.org.au
Phone: (08) 6365 6365

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Fetal alcohol spectrum disorder

National Organisation for Fetal Alcohol Spectrum Disorders (NOFASD)

NOFASD is Australia's peak body representing parents, carers and others interested in or affected by fetal alcohol spectrum disorder (FASD). NOFASD provides information, advocacy services and training services.

Web: www.nofasd.org.au
Phone: 1300 306 238
Email: admin@nofasd.org.au

Russell Family Fetal Alcohol Disorders Association (rffada)

rffada is a charity dedicated to ensuring that people affected prenatally by alcohol have access to diagnostic services, support and multidisciplinary management planning in Australia, and that carers and parents are supported with a 'no blame no shame' ethos.

Web: www.rffada.org
Phone: 1800 733 232 or 0412 550 540
Email: elizabeth@rffada.org

Minnesota Organization on Fetal Alcohol Syndrome (MOFAS)

MOFAS has listings on a range of resources, including print materials, books and videos.

Web: www.mofas.org/resources/

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Intellectual disability

Intellectual Disability Rights Service (IDRS)

IDRS is a community legal centre in NSW which works with people with an intellectual disability to exercise and advance their rights. IDRS produces a range of resources, fact sheets and education materials for people with intellectual disability, as well as lawyers, policy-makers and workers in the community sector.

Web: www.idrs.org.au
Phone: (02) 9318 0144
Email: info@idrs.org.au

NSW Council for Intellectual Disability (NSW CID)

The NSW CID is a peak body representing the rights and interests of people with intellectual disability in NSW. It provides information and advocacy services and provides expertise in developing resources, modifications and Easy English formats. NSW CID has an information service and resource centre that provides information to people with intellectual disability, their families, carers, advocates and service providers.

Web: www.nswcid.org.au
Phone: (02) 9211 1611
Email: mail@nswcid.org.au

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Mental health

Mental Health Association NSW

The Mental Health Association runs both the Mental Health Information Service and the Anxiety Disorders Information Line. These lines provide information, telephone support and referral for issues relating to mental health.

Web: www.mentalhealth.asn.au
Phone: (02) 9339 6000 or 1300 794 991
Email: mha@mentalhealth.asn.au

Mental Health Coordinating Council (MHCC)

The MHCC is the peak body for community mental health organisations in NSW. MHCC provides leadership and representation to its membership and seeks to improve, promote and develop quality mental health services for the community. MHCC provides a range of training and education through its Learning and Development Unit.

Web: www.mhcc.org.au
Phone: (02) 9555 8388
Email: info@mhcc.org.au

NADA Mental Health webpage

This section of the NADA website contains information on the Improved Services Initiatives, trauma informed care and practice and comprehensive listings of resources and training organisations.

Web: www.nada.org.au/nada-focus-areas/mentalhealth

Dual Diagnosis Australia & New Zealand

Dual Diagnosis Australia & New Zealand is a resource repository created to contribute to better outcomes for persons with co-existing substance use and mental health disorders.

Web: www.dualdiagnosis.org.au/home

Guidelines on the Management of Co-Occurring Alcohol and Other Drug and Mental Health Conditions in Alcohol and Other Drug Treatment Settings (2009)

Available from: www.ndarc.med.unsw.edu.au/

Mental Health Reference Resource for Drug and Alcohol Workers (2007)

Available from NSW Ministry of Health: www.health.nsw.gov.au

MHCC Trauma Informed Care and Practice webpage

This website contains a range of resources and events listings and a network on trauma-informed care and practice.

Web: www.mhcc.org.au/sector-development/recovery-and-practice-approaches/trauma-informed-care-and-practice.aspx

NSW Clinical Guidelines for the Care of Persons with Comorbid Mental Illness and Substance Use Disorders in Acute Care Settings (2009)

Available from NSW Ministry of Health: www.health.nsw.gov.au

Review of Screening, Assessment and Outcome Measures for Drug and Alcohol Settings

Available from: www.nada.org.au/whatwedo/nadabase-nmds-coms

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Blue Knot Foundation

Blue Knot Foundation, formerly Adults Surviving Child Abuse (ASCA), is the leading national organisation working to improve the lives of 1 in 4 adult Australians (5 million) who have experienced childhood trauma. Blue knot offer a number of training courses and has resources suitable for professionals working with adult survivors of child abuse.

Web: www.blueknot.org.au
Phone: (02) 8920 3611
Email: admin@blueknot.org.au

Education Centre Against Violence (ECAV)

ECAV is a state-wide unit responsible for training programs in the specialised areas of adult and child sexual assault, domestic and Aboriginal family violence and physical and emotional abuse and neglect of children across NSW. ECAV provides the mandated training for specialist child protection, sexual assault and Aboriginal family health workers, as well as targeted training for mental health and drug and alcohol workers in government and non-government organisations.

Web: www.ecav.health.nsw.gov.au
Phone: (02) 9840 3737
Email: ecav@wsahs.nsw.gov.au

NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS)

STARTTS supports refugees recover from their experiences and build a new life in Australia. STARTTS is committed to assisting and resourcing people and organisations to provide appropriate and culturally sensitive services to refugee survivors of torture and trauma. Additionally, STARTTS provides a range of counselling and therapeutic services.

Web: www.startts.org.au
Phone: (02) 9794 1900
Email: startts@sswahs.nsw.gov.au

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